
Who we are
AccentCare is a nationwide leader and trusted provider of post-acute and in-home health care, covering a broad continuum of services:
We provide patients with the care they need, when they need it, in the place they call home. Guided by integrity and compassion, we proudly set the standard for clinical and operational excellence as we help evolve and redefine health care’s approach to healing and aging in place.
By the numbers
Our values
Guided by integrity, compassion and excellence
We are committed to our company values of integrity, compassion and excellence to ensure the best outcomes for our patients and clients. Every decision and action reflects our dedication to serving patients, clients and families across the full continuum of care.

Act with
integrity
We believe in honoring the trust placed in us by those we serve. Integrity shapes how we work and care for others, demonstrated through transparency, ethical conduct and accountability.

Lead with
compassion
We lead with compassion and empathy in every interaction. We ensure that our patients feel genuinely seen, heard and understood. These moments build and strengthen trust, allowing us to create a community of care together.

Commit to
excellence
We’re committed to excellence at every step by setting high standards, embracing innovation and delivering safe, compassionate, personalized care that helps patients and those who care for them.
Results
What sets AccentCare apart
Services across the care continuum
Higher-quality personalized care
National presence and scale
Recognitions and accreditations

The Joint Commission

The Joint Commission
AccentCare is proud to be accredited by The Joint Commission, the nation’s leading independent accrediting body for health care organizations. This status reflects our commitment to meeting rigorous standards for quality, safety and continuous improvement in patient care.

Community Health Accreditation Partner

Community Health Accreditation Partner (CHAP)
AccentCare is accredited by the Community Health Accreditation Partner (CHAP), a nationally recognized organization that sets rigorous standards for home and community-based health care. This accreditation demonstrates our commitment to excellence, quality and patient safety.

Centers for Medicare and Medicaid Services

Centers for Medicare & Medicaid Services (CMS)
4.2 stars1
AccentCare earned a 4.2 out of 5 Quality Star Rating from the Centers for Medicare & Medicaid Services (CMS). This rating reflects our performance in key areas such as patient experience, clinical outcomes and overall care quality — helping patients and families make informed decisions with confidence.
1OASIS based measures: 01.24-12.24. Claims-based measure: 01.01.23-12.31.23. Oct 2025.

Strategic Healthcare Programs

Strategic Healthcare Programs (SHP)
AccentCare Home Health is recognized by Strategic Healthcare Programs (SHP) through the SHPBest™ program, which honors home health agencies that demonstrate sustained excellence in patient experience. Backed by the nation’s largest HHCAHPS benchmark, this recognition reflects strong performance across key publicly reported measures and AccentCare’s dedication to delivering reliable, high-quality, patient-centered care.

Personal Care Services Customer Satisfaction Score

Personal Care Services Customer Satisfaction Score
For five consecutive years, AccentCare’s Personal Care Services team has achieved over 98% in customer satisfaction scores. This milestone reflects our unwavering commitment to delivering compassionate, reliable and personalized care that families trust. Our focus on quality, consistency and respect ensures every client receives the support they need to live safely and comfortably at home.

Newsweek: America’s Greatest Workplaces

Newsweek: America’s Greatest Workplaces
AccentCare has been recognized by Newsweek as one of America’s Greatest Workplaces for three consecutive years. We have also earned special recognition among the nation’s greatest workplaces for health care, diversity, women, mental well-being and parents and families.
These honors reflect our commitment to creating an exceptional workplace where team members are supported through a culture of integrity, belonging and professional growth. By investing in our people, we empower them to deliver the highest-quality care and make a meaningful difference for patients, clients and families every day.

Forbes: America’s Best Employers for Healthcare Professionals

Forbes: America’s Best Employers for Healthcare Professionals
We’re honored to be one of only 250 organizations recognized by Forbes as one of America’s Best Employers for Healthcare Professionals — a distinction that reflects our commitment to creating a supportive, rewarding workplace for our clinical teams. Chosen by health care workers themselves, this ranking is based on a survey of over 17,000 health care and social services employees evaluating factors such as pay, work conditions, safety and career advancement.

U.S. News & World Report: Best Home Health Agency Locations for 2026

U.S. News & World Report: Best Home Health Agency Locations for 2026
Numerous AccentCare Home Health locations across the country were recognized among U.S. News & World Report’s Best Home Health agencies, earning High Performing ratings for care quality and patient experience.

SAGECare

SAGECare
AccentCare has achieved the Platinum credential from SAGECare, the highest level of recognition for LGBTQ+ inclusive care. This distinction reflects our commitment to providing respectful, bias-free hospice care through rigorous training for both leadership and staff. It ensures LGBTQ+ patients feel safe, supported and valued — especially during end-of-life care.

Newsweek America’s Best Home Health Agencies 2026

Newsweek America’s Best Home Health Agencies 2026
Multiple AccentCare Home Health locations were recognized in Newsweek’s inaugural America’s Best Home Health Agencies 2026 list. In partnership with Statista, Newsweek evaluated home health agencies across the 25 states with the highest number of agencies, identifying the top 300 home health agencies within those states.
Selected branch locations were evaluated using a comprehensive methodology that included CMS quality measures, recommendations from health care professionals, patient satisfaction survey results and accreditation status. This recognition reflects AccentCare’s ongoing commitment to delivering high-quality, compassionate care and exceptional patient experiences in the communities we serve.

Partnerships
AccentCare partners with over 70 leading health systems, physician groups and payors nationwide to deliver tailored, value-driven solutions across the care continuum. As the only national provider of comprehensive post-acute services, we help our partners deliver high-quality, value-based care that helps improve patient outcomes.

Leadership
Our executive leadership team brings together deep, diverse expertise from across the health care landscape — including clinicians, medical practice, operations, consulting, insurance, finance, legal and organizational development. With decades of combined experience, they guide our mission forward and help ensure exceptional care for every patient we serve.
Our executive team
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Laura Tortorella
Chief Executive Officer

Laura Tortorella
Chief Executive Officer
Laura Tortorella is Chief Executive Officer of AccentCare, one of the nation’s largest and most trusted providers of post-acute care. Since joining in 2023, she has led the organization’s mission in setting the standard for care excellence and shaping the future of aging in place.
With two decades of health care leadership experience, Laura brings a strategic, growth-oriented lens to expanding access, improving outcomes and elevating the value of post-acute care. She is driving execution of AccentCare’s patient-first approach — grounded in compassion, integrity and excellence — across a uniquely integrated continuum that includes personal care, home health, palliative care and hospice.
Laura’s leadership is defined by a focus on operational rigor, empowered teams and purposeful innovation. She is building a stronger, more sustainable community of care by fostering a culture of trust across AccentCare’s 30,000+ team members and forging aligned, value-additive partnerships with health systems, payors and clinicians.
Prior to AccentCare, Laura held senior roles in both adult and pediatric health systems, overseeing enterprise operations.
She holds a Bachelor of Arts in Biology from Harvard College and an MBA from Babson College’s F.W. Olin Graduate School of Business.
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Chris Mayne
President, Home Health

Chris Mayne
President, Home Health
Chris Mayne is President of Home Health at AccentCare, where he leads one of the nation’s largest post-acute platforms for care in the home. He is a bold, innovative operator who puts patients at the center while ensuring clinicians have the resources needed to deliver personalized, high-quality care with compassion, integrity and excellence.
His leadership reflects a clear vision: to set the standard of home health care excellence by driving better outcomes for patients and creating an environment where clinicians thrive.
With deep expertise in value-based care and operational transformation, Chris has advanced initiatives that strengthen care coordination, lower hospital readmissions and elevate the clinician experience. He is widely recognized for building high-performing teams and instilling a culture where clinical excellence and sustainable growth reinforce one another.
Before joining AccentCare, Chris held senior leadership roles at Optum and DaVita, where he developed a proven track record of scaling operations and improving performance.
He holds both a Bachelor of Business Administration and a Master of Business Administration from the University of Southern California.
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Andy Johnston
President, Hospice, Palliative & Personal Care Services

Andy Johnston
President, Hospice, Palliative & Personal Care Services
Andy Johnston serves as President of Hospice, Palliative and Personal Care Services at AccentCare, where he oversees one of the nation’s largest and most comprehensive care platforms. In this role, he drives strategy and performance across three complex service lines, ensuring clients, patients and families receive the highest standard of care — from aging safely at home to experiencing dignity and comfort in life’s most critical moments.
A servant leader, Andy is known for building high-performing, accountable teams and equipping field leaders with the tools and strategies to serve as trusted guides for clients, patients and families. His leadership is defined by a balance of operational rigor and compassion, combining data-driven insights with a deep commitment to personalized, high-quality care.
Before joining AccentCare, Andy served as an executive at United Surgical Partners International (USPI), the nation’s largest operator of short-stay surgical facilities, and U.S. Renal Care, the nation’s third-largest dialysis provider.
Inspired early on by his father, a surgeon, Andy pursued his calling on the business side of medicine, combining strategic leadership with a personal dedication to improving the lives of others. He holds a Master of Healthcare Administration from Duke University and a Bachelor of Science from Brown University.
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Balu Natarajan, MD
Chief Medical Officer; President, AccentCare Medical Group

Balu Natarajan, MD
Chief Medical Officer; President, AccentCare Medical Group
Dr. Balu Natarajan is Chief Medical Officer at AccentCare, where he leads clinical strategy and quality across AccentCare’s full continuum of post-acute care services. Since joining AccentCare in 2000, he has played a pivotal role in advancing evidence-based, patient-centered care that improves outcomes, supports dignity and empowers patients to age in place.
Board-certified in internal medicine, sports medicine and hospice and palliative care, Dr. Natarajan brings deep clinical expertise to AccentCare. His leadership is defined by a commitment to clinical excellence and team empowerment, which in turn enables AccentCare to deliver high-quality, personalized care across our continuum of services. Under his leadership, AccentCare has consistently outperformed national benchmarks while continuing to serve increasingly complex patients.
Dr. Natarajan is a recognized voice in the medical community, authoring book chapters and articles in peer-reviewed journals and lecturing at key industry events, including at annual meetings for the American College of Physicians and the American Academy of Hospice and Palliative Medicine.
In addition to his contributions to the medical field, Dr. Natarajan has also served as Vice Chair of the Board and volunteer CEO of the educational non-profit North South Foundation and is an active, collaborative supporter of the Scripps National Spelling Bee, which he won in 1985.
He earned his medical degree from Northwestern University Medical School and continues to practice in Chicago.
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Marc Bonora
Chief Legal Officer

Marc Bonora
Chief Legal Officer
As Chief Legal Officer at AccentCare, Marc Bonora manages the legal needs of the company and offers strategic advice on the company’s key risks and transactions. With more than two decades of experience including health care law, regulatory oversight and corporate governance, he plays a vital role in advancing AccentCare’s trusted partnerships with health care systems, payors, clients, patients and families.
Passionate about using the law to advance the quality of patient care, Marc champions policies and care models that strengthen AccentCare’s ability to provide the right care, at the right time, in the right place. His leadership is defined by a commitment to ethics, accountability and purposeful collaboration.
Marc serves as a board member for Sungate Kids, sits on the Alumni Board for NYU School of Law and is a member of the Hispanic National Bar Association. Previously, he held leadership roles at Ingenovis Health, Envision Healthcare and the U.S. Department of Justice. He earned his law degree from New York University, an MBA from the University of Colorado and a Bachelor of Arts from La Salle University.
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Saurabh Gupta
Chief Financial Officer

Saurabh Gupta
Chief Financial Officer
Saurabh Gupta is Chief Financial Officer at AccentCare, where he leads financial strategy and drives business performance for one of the nation’s largest post-acute home care providers. In this role, he combines fiscal discipline with strategic vision to support AccentCare’s mission of setting the standard for care excellence by delivering high-quality, patient-centered care across a continuum of services — from personal care and home health to palliative and hospice care.
With more than 20 years of global experience, Saurabh brings deep expertise in financial planning, strategic execution and business transformation. He previously served as CFO of Envision Medical Group and held senior finance and strategy roles at Novartis, American Airlines and Dell Services.
Saurabh is known for cultivating high-impact teams and translating complex financial insights into strategic action. He combines operational discipline with innovative thinking to ensure financial decisions advance the patient and clinician experience while driving measurable, sustainable growth.
Saurabh holds a Master of Business Administration from Cornell University and a Bachelor of Mechanical Engineering from Jamia Millia Islamia in India.
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Samia Haddad
Chief Compliance Officer

Samia Haddad
Chief Compliance Officer
Samia Haddad is Chief Compliance Officer at AccentCare, where she leads the company’s enterprise-wide compliance program. With a background in law and a pragmatic approach to governance, she helps AccentCare navigate a complex regulatory environment while supporting its mission of delivering high-quality, personalized care to patients, clients and their chosen families.
Since joining AccentCare in 2021, Samia has assessed and enhanced the compliance function and organized the compliance team to support and scale with the business. She prioritizes accessibility and visibility, ensuring the compliance team can proactively address emerging challenges while supporting staff in making sound, value-driven decisions.
Known for her collaborative leadership style, Samia fosters strong cross-functional partnerships, embedding compliance into the fabric of the organization and helping the company uphold its standard of excellence in patient care.
She earned her Juris Doctor from Georgetown University Law Center and a Bachelor of Arts in English from The University of Kansas.
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Adam Purselley
Chief Transformation Officer

Adam Purselley
Chief Transformation Officer
Adam Purselley is Chief Transformation Officer at AccentCare, where he drives enterprise-wide transformation to advance efficiency, quality and operational excellence. He leads all technology functions, integrating innovation into systems and processes to capture value, enable growth and strengthen AccentCare’s position as a national leader in post-acute care.
With nearly two decades of experience in strategic transformation and performance optimization, Adam is recognized for turning complex challenges into meaningful outcomes. He equips teams to stay patient-centric and customer-focused, ensuring operational improvements enhance both efficiency and the human experience of care. Guided by a clear vision, he unites teams across the enterprise, leveraging data-driven insights and cross-functional collaboration to deliver measurable, high-impact results.
Before joining AccentCare in 2020, Adam held several leadership roles, most recently serving as General Manager of Coordination of Benefits at Health Management Systems. Before that, he led operational strategy and enterprise performance improvement at Lockheed Martin. Adam holds a Master of Business Administration from Southern Methodist University and a Bachelor of Engineering from Texas A&M University.
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Elizabeth Walker
Chief People Officer

Elizabeth Walker
Chief People Officer
Elizabeth Walker is the Chief People Officer at AccentCare, where she leads the company’s Human Resources and Marketing and Communications functions. In her role, she drives enterprise strategies across talent, culture and brand, championing an integrated approach to people and communications to strengthen organizational identity and performance.
Known for her strategic, people-first mindset, Elizabeth empowers team members and cultivates a high-performance culture. Under her leadership, Human Resources and Marketing and Communications operate as trusted, strategic partners to the business — supporting leaders, elevating the employee experience and amplifying AccentCare’s mission across diverse audiences.
With more than 30 years of leadership experience across health care, consumer goods and financial services, Elizabeth has built a distinguished career aligning human capital investments with strategic business outcomes. Her cross-industry expertise has enabled her to translate complex business priorities into integrated talent and brand strategies that drive measurable impact. She has successfully guided organizations through M&A environments, leadership transitions and periods of rapid growth.
Elizabeth holds a bachelor’s degree in professional writing from Carnegie Mellon University and a Master’s degree in Organizational Development from St. Joseph’s University.

In the news
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Newsweek’s list of America’s Greatest Workplaces for Women honors home care
AccentCare earned a five star rating on Newsweek’s America’s Greatest Workplaces for Women 2026 list. AccentCare was honored with a five star rating on…
Read more about Newsweek’s list of America’s Greatest Workplaces for Women honors home care
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Miami camp helps grieving children heal through art and play
Corey Stepeck, volunteer services and community outreach manager at AccentCare, highlights how Camp Kangaroo provides support to children and teens navigating the death of…
Read more about Miami camp helps grieving children heal through art and play
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The Pendulum Swings: Hospices’ 2026 M&A Outlook
Andy Johnston, AccentCare’s president of hospice, palliative and personal care services, shares his perspective on the hospice M&A priorities that are influencing industry growth…
Read more about The Pendulum Swings: Hospices’ 2026 M&A Outlook
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2026 home health forecast: 11 executives on the forces shaping the year ahead
Laura Tortorella, AccentCare CEO, provides expertise on the home health trends shaping 2026, including workforce pressures, reimbursement challenges and technology’s growing role in care…
Read more about 2026 home health forecast: 11 executives on the forces shaping the year ahead

Careers
AccentCare is a nationwide leader and trusted guide in post-acute and hospice care, covering a broad continuum of services from personal, non-medical care to home health, palliative care and hospice. We provide patients and clients with the right care at the right time, wherever they call home. Guided by integrity and compassion, we are proud to set the standard for clinical and operational excellence as we shape the future of aging in place.










