Video: A Conversation with AccentCare Chief Nursing Officer: How is AccentCare Safeguarding Patients from COVID-19
What is Coronavirus:
COVID-19, coronavirus, is a new virus that is believed to have originated in China in late 2019 and has since rapidly impacted individuals on all continents other than Antarctica. Most medical professionals believe coronavirus is spread much the same way as the common cold, such as when an infected person sneezes or coughs. Common symptoms include fever, cough, and difficulty breathing, and the severity of those symptoms range from mild to very severe.
Across the world, new cases of COVID-19 are being reported daily, and this is causing some parts of our own country to consider declaring a state of emergency. AccentCare is continuously monitoring the communications from the Center for Disease Control (CDC), as should you, if you want the most current, most authoritative information on coronavirus, please visit www.cdc.gov.
AccentCare and Our Response:
AccentCare is responsibly prepared for Coronavirus, COVID-19. We’ve trained, we’ve checked, and double-checked our protocols, we’ve established a central command and control structure to manage our care delivery system from our of? ces all the way to your home.
We remain prepared to care for patients. We have protocols in place, including training our staff and practicing for these scenarios. We also have protocols to stay connected with infection control and prevention teams, the CDC, and public health authorities. We are monitoring this issue closely and taking necessary precautions to ensure the safety of our patients, caregivers, and our community.
That’s the message we want you, our patient, to know. We want you to be fully assured we are taking action, and we respect that you are already taking extraordinary steps to safeguard so many parts of your life. By being transparent with you about our preparations, we hope to earn your trust and continue with you on your journey of recovery from the condition that brought you to us in the ? rst place.
AccentCare has taken the following steps to train and educate staff on COVID-19, Coronavirus:
Here are some things we are doing at AccentCare to lower the risk of contracting coronavirus.
- Vigilantly following CDC’s updates and guidance
- Providing extensive training for our caregivers
- We’ve developed clinical programs for screening individuals, both our caregivers and our patients, using CDC’s stated symptoms
- Established and communicated to our caregivers the appropriate standards and practices for hand hygiene, use of sanitizers and the cleaning of surfaces and equipment with EPA approved disinfectants.
- Taken exceptional steps to instruct our employees on proper use of applying and removing personal protective equipment, or PPE as you may hear it referred to in the media. We’ve also established systems to optimize our inventory of equipment.
- We’ve also taken deliberate steps to safeguard the health of our caregiver workforce and restrict our employees that are under surveillance or suspicion of exposure.
- Leadership is monitoring the threat and taking action as the situation develops.
When our caregivers and care partners visit you for your continued care and support, you should expect:
1. Your caregiver has completed a mandatory symptom self-assessment immediately before visiting with you.
2. Your caregiver is using infection control protocols and universal precautions before every visit.
3. Your caregiver is also actively screening you to ensure that any suspicious symptom is brought to light, and acted upon appropriately.
What you can do:
- Stay aware of the situation. The CDC is the nation’s authority on the matter. You can follow their communications at CDC.gov.
- Always practice careful personal hygiene, especially frequent hand washing.
- Practice social distancing as much as reasonably possible.
- When in public, maintain a six-foot distance from others.
- Stay aware of symptoms and take action if they occur.
If you think you have been exposed to the virus and have respiratory symptoms, please call your health care provider as a first step before going into the doctor’s office or your local emergency or care clinic. A health care provider can give you instructions for seeking care in the safest manner for both you and those you may come in contact with. If you are an AccentCare patient or client and have either been exposed to or have contracted coronavirus, please call your local office so that we can best serve you safely.