Southeastern Health Care at Home, an AccentCare Company offers high quality home health, palliative, hospice and primary care to the residents of Pennsylvania and Virginia. As one of the largest home care organizations in the country, Southeastern Health Care at Home focuses on providing unmatched care in your most cherished environment – your home.
Whether you need home-based care for illnesses such as cancer, cardiopulmonary conditions, wound care, memory loss, AccentCare Southeastern Health Care at Home can provide individualized care plans for patients in Virginia and Pennsylvania. The physician-led clinical teams use innovative technology and care models, with a compassionate and patient-centered approach, so you may realize optimal health and independence at home.
Insurances Accepted: Most major insurance is accepted. Call 866-285-2007 today for insurance verification.
Awards and Recognition: Southeastern Health Care at Home is honored to be recognized by a number of workplace and health care provider awards.
Our compassionate, qualified teams partner with community healthcare providers to deliver consistently exceptional care for patients and their families.
- Executive Director, Rittenhouse Village at Floral Vale
I would just like to extend my gratitude for Courtney. I was listening to her the other day with a resident/your patient. This individual was upset and worried. The time and dedication that she spent with this resident to deescalate the behavior was unlike what I have ever seen from a Hospice Aide. She was compassionate towards this resident’s feelings and listened to her concerns. I expressed my gratitude to her, but I wanted to let you know as well. Obviously, Southeastern Health Care at Home (SE) is new to our community, but with caring staff like Courtney I will definitely recommend SE for hospice services.
Robin is great! She came out on New Year’s Day to check my Dad and walk us through the medication process. She was kind, compassionate and informative. Robin, Russ, Courtney, Melissa and the whole Hospice team are the reason my Father can pass peacefully at home. Because our Hospice team is so experienced, you would never know we are a “new” hospice. They know exactly what to do and do it like they are taking care of their own family member. They bring compassion, skill and respect into a patient’s home.
Expectations exceeded, called for Hospice 2p on Friday, Nurse Debbie was here around 5p. Everything was first class from the beginning. We were made aware of everything. (patient) was worried and anxious. Debbie explained everything and helped put (patient) at peace. I would recommend Southeastern to anyone. The hospice team hit it out of the park.
- Willow Grove
Everyone was receptive to calls. They were quick to answer with easy and understandable explanations. Everyone was professional and the care delivered was very good.
- North Whales
Any issues we had, everyone was quick to respond. We’re very happy with the care we received.
My mom, my sisters and I cannot thank our Hospice family enough for the compassion and respect they gave my Father. Their efforts made it possible for Dad to pass comfortably at home with all of us there. My father passed away in the house he loved so much due to the compassion and skills of the Homecare and Hospice caregivers who tirelessly worked to meet my father’s needs and keep him comfortable. Those nurses, therapists, social workers and home health aides are true angels, and my family could not be more thankful for the kindness and respect they gave my Father.
WHO WE SERVE
PA Hospice: Berks, Bucks, Chester, Delaware, Lehigh and Montgomery, Philadelphia
PA Primary Care: Lehigh, Bucks and Montgomery
PA Home Health: Perry, York, Dauphin, Lebanon, Lancaster, Chester, Montgomery, Berks, Bucks, Lehigh, North Umberland, Schuylkill, North Hampton, Monroe, Carbon, Luzerne, Lackawanna
VA Home Health: Amelia, Chesterfield, Goochland, Caroline, King William, New Kent, Hanover, Prince George, King and Queen, Charles City, Henrico, Dinwiddie, Richmond, Powhatan
For Patients and Families
Whether aiding in recovery, managing a chronic illness, the highly-skilled professionals of Southeastern Health Care at Home are committed to delivering exceptional service to residents in Pennsylvania and Virginia using innovative technology and care models, with a compassionate and patient-centered approach to your care, so you may realize optimal health and independence at home.
In Pennsylvania, Southeastern Health Care at Home’s Hospice Care allows patients and loved ones the freedom to spend meaningful time together in a comforting environment. With the support of the hospice team, patients can avoid spending precious time in a physician’s waiting room or making unwelcome trips to the emergency department.
- Continuous care
- Medical equipment
- Pain and symptom management
- Massage and music therapy
- Medications related to personal illness
- Respite care
- Bereavement Services
*Services vary by location.
- Physical Therapy
- Occupational Therapy
- Speech Therapy
*Services vary by location.
PRIMARY CARE (New Directions Primary Care)
- Assessment, evaluation, diagnosis, and treatment
- Ordering, performing, and interpreting diagnostic tests
- Diagnosing and treating acute and chronic conditions
- Managing chronic illness
- Wellness and preventative care
- Counseling patients and families on medical conditions and disease processes
- Education to patients and families on disease prevention, positive health, and lifestyle choices
- Palliative Care
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AccentCare Southeastern Health Care at Home hospice team of physicians, nurses, social workers, chaplains, certified nurse assistants, therapists and volunteers works with the patient’s physician to deliver services based on the personalized care plan.
Admissions appointments are available 24/7, with same-day admissions often available.
Other hospice services offered by AccentCare Southeastern Health Care at Home include the following.
- Telecare and Urgent Visit services provided 24/7 by a registered nurse
- Medical equipment such as medical beds, geriatric chairs, walkers, oxygen equipment, and other equipment as determined by the customized plan of care
- Medications related to the terminal illness are provided at no cost
- Physical, occupational, and speech therapy when listed as a part of the individualized plan of care
- Personal care supplies are also provided to the patient
- Companionship may be provided through volunteer services
Respite care helps family caregivers to get much-needed rest or time to travel for important events. Patients may receive up to five consecutive days of inpatient care at a Medicare-approved nursing facility or hospital. Respite care is meant for occasional use if part of the plan of care.
Volunteers are an integral part of the AccentCare Southeastern Health Care at Home’s Hospice Care program. Volunteers provide companionship and socialization for patients and caregivers beyond what can be provided by the home healthcare team. Volunteers of all ages are welcome, and receive training on the hospice philosophy and how to support the patient and family.
For patients who are also Veterans, AccentCare Southeastern Health Care at Home participates in the Veterans to Veterans Volunteer program. This pairs Veteran volunteers with Veteran patients, offering a special level of support and camaraderie.
To learn more about how to become a hospice volunteer, please call 833-888-5165.
Volunteers are working professionals, retirees, students, or even family members whose loved one received hospice services. Every Southeastern Health Care at Home Hospice Volunteer receives training on hospice philosophy and supporting the hospice patient and family. Volunteers can spend time with patients playing board games, reading, listening to music, providing companionship, or socializing with the patients to provide extra support in addition to hospice and family visits. Our volunteers often form special bonds with the patients. For more information on these programs or to inquire about how to become a hospice volunteer yourself, please call us at (267) 812-5126 or email us.
Veteran to Veteran Volunteers
Veteran Volunteers pay special tribute to veterans who are facing end-of-life. We train and provide the Veteran Volunteers with the We Honor Veterans specialty pins, certificates, and lap robes to give to each veteran hospice patient and family. For more information on these programs or to inquire about how to become a hospice volunteer yourself, please call us 833-888-5165 or email us.
Paying for Hospice Services
Hospice is covered by Medicare, Medicaid, and most private insurance companies. Hospice is a financial relief for many because of the many services covered by Medicare with few or no out-of-pocket expenses.
- AccentCare offers specialized programs tailored to your needs to optimize your health and independence wherever you call home. The programs, including home health care, primary care, palliative care and hospice care are guided by best practices that complement your physician’s orders. Southeastern Health Care at Home is committed to bringing patient care into the home.
- The advanced technology utilized by AccentCare allows patients to receive ongoing monitoring in several health areas. The advanced technology options appropriate for each patient vary on a case-by case basis and are reviewed by the physician-led care team when the care plan is developed.
SE Connect SE Connect and Remote Patient Monitoring
- The primary advanced technology options provided by Southeastern Health Care at Home. SE Connect is a one-button device, which can be carried anywhere by the patient, automatically connects patients and caregivers to the Care Center within 45 seconds, where they can address emergency and non-emergency issues. It also serves as a personal concierge and GPS tracker. In the event of a fall or other medical emergency, the operator accesses the person’s call protocol and contacts the appropriate individual(s). This may be 911, a family member, or perhaps AccentCare Southeastern Health Care at Home if that is listed on the call protocol.
- With remote monitoring technology, patients can provide their medical professionals with updated vital signs with easy-to-use medical devices. The AccentCare Southeastern Health Care at Home team will work with the patient to ensure that the device(s) is set up, connected and that the patient is comfortable using it.
After the initial set-up, patients can:
- Easily send vital signs, alerts, and reports for real-time monitoring.
- Have live video conferencing with their medical professionals.
- Include family members in video consultations.
How Remote Patient Monitoring Works
- Using Bluetooth-enabled remote patient monitoring devices to collect biometric data in real-time.
- Pairing a 4G tablet (provided) to automatically capture and transmits data to AccentCare Southeastern Health Care at Home’s HIPAA-compliant Wellness Management Services (WMS) portal.
- Enabling 24/7 access to data, automated alerts, and reminders to healthcare professionals, caregivers, and patients.
- 4G tablet
- Blood Pressure Machine
- Pulse Oximetry
We Honor Veterans
America’s veterans have done everything asked of them in their mission to serve this country, and AccentCare Southeastern Health Care at Home believes it is never too late to give them a hero’s welcome home. AccentCare Southeastern Health Care at Home is proud to partner with the National Hospice and Palliative Care Organization (NHPCO) and the Department of Veteran Affairs (VA) as a We Honor Veterans Level Two Partner.
AccentCare Southeastern Health Care at Home staff understand the unique needs of veterans and are prepared to meet the specific challenges that veterans and their families may face at the end of life. AccentCare Southeastern Health Care at Home staff approach veteran hospice patients with respectful inquiry, compassionate listening, and grateful acknowledgment. They accompany and guide veterans through their life stories toward a more peaceful ending.
The Pinning Ceremony
The pinning ceremony gives an opportunity for each veteran to share part of his or her story. By doing so, a sense of meaning and purpose can be gained by the veteran. The pinning ceremony will include a pin and certificate and may include a poem, song, or other tokens of appreciation.
WE’RE HERE TO HELP
Is home health or hospice care right for you?
We know that making a decision about home health or hospice care can be overwhelming and a bit confusing, especially if you haven’t needed such services before. That’s why we’ve provided the following resources to help you assess your individual needs and learn more about your options.
Notice of Privacy Practices
The Notice of Privacy Practices describes how medical information about you may be used and disclosed and how you can get access to this information. When it comes to your health information, you have certain rights. This section explains your rights and some of our responsibilities to help you.