AccentCare and integrity
At AccentCare, integrity is one of our core values and we are committed to doing the right thing for our employees and our patients always. We can’t imagine doing it any other way. We strive to provide consistently exceptional care to our patients and their families always in compliance with applicable legal requirements and standards. In our efforts to meet these goals, we maintain a comprehensive compliance program.
We provide tools, training and resources to all AccentCare employees to ensure everyone understands the requirements of their job and where they can go for help. All employees are empowered and expected to speak up if they suspect a violation of law or policy or if they need guidance in navigating any issue at any time.
At AccentCare, we want to be notified of any concerns so that we can address them. If you see or suspect any unethical behavior, compliance violations, safety concerns or other misconduct, please report it through the AccentCareLine, our confidential ethics hotline.
The AccentCareLine is operated and staffed 24 hours per day/7 days per week by an independent vendor to manage confidential reports of any concerns. When you contact the AccentCareLine, you can choose to remain anonymous and receive a code that allows you to check back for updates or to provide additional information. This hotline is available to all employees, patients and their families, other health care providers or anyone else who has a concern to report. The AccentCare Compliance Department promptly reviews all issues reported through the AccentCareLine and investigates allegations of misconduct to ensure we take appropriate corrective action when indicated.
Employees who submit reports through the AccentCareLine or any other channel will not be subject to retaliation or discrimination for any information provided in good faith.